Legal
Privacy Policy
We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles and the Privacy Act 1988.
Applies to all entities in the Performance Property Advisory Group
Your data is protected
We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
Transparent collection
We only collect what we need to provide our services to you.
Secure retention
Data is retained for up to 6 years after services end, then securely disposed of.
Your rights
You can access, correct or request deletion of your personal information at any time.
Introduction
We respect your Personal Information and are committed to protecting and maintaining privacy, accuracy and security of Personal Information in accordance with the Australian Privacy Principles and the Privacy Act. This Privacy Policy explains how we collect, use, disclose and otherwise handle your Personal Information and covers your access to, and use of, our Site and our Services.
This Privacy Policy covers all entities in the Performance Property Advisory Group. By using our Services, you consent to be bound by this Privacy Policy.
Definitions
Account
An account associated with a registered user who uses or has used our Site.
Our Partners
Persons with whom we have a commercial relationship from time to time.
Personal Information
Information or an opinion which identifies an individual or which could reasonably identify an individual, regardless of whether the information or opinion is in a material form or not.
Privacy Act
The Privacy Act 1988 (Cth).
Services
Any of our products and services, including use of our Site and any related content such as articles, seminars, reports, podcasts, videos, property management services and investment advisory services.
Site
Any of our websites, including https://performanceproperty.com.au/ and https://propertyfordoctors.com.au/
We / Our / Us
PPA IP Pty Ltd ACN 623 135 857 and its related bodies corporate and other related or associated entities.
What Personal Information Do We Collect?
We may collect information about you when you visit our Site or use our Services , including when you register, download our reports, or sign up to a mailing list. The Personal Information we collect may include:
Your identity information, such as your full name and date and place of birth
Your contact information, such as email address, mail or street address, and phone number
Information in relation to your professional advisers
Your financial information, such as annual income, expenses and assets
Geolocation and computer-generated information, such as device ID, device type, and IP address
Details of the products and services we have provided to you or which you have enquired about
Information you provide through customer surveys and other means
Cookies and Tracking Software
We may utilise cookies and other tracking software to monitor traffic patterns and to serve you more efficiently if you revisit our Site, as well as for general analytics purposes. A cookie does not identify you personally , it identifies your computer. You can set your browser to notify you when you receive a cookie, giving you the opportunity to accept or reject it in each instance.
How We Use Personal Information
We only use and disclose Personal Information for the primary purpose(s) for which we collected the information, any related secondary purpose you would reasonably expect, and as permitted or required by law. Specifically, we use your information for:
Providing services to you or your organisation
Verifying your identity and responding to your requests
Processing transactions and administering accounts
Addressing queries and resolving complaints
Providing you with news and information relating to our products and services
Monitoring who is accessing our site or using services
Improving our site or products and services
Complying with our legal and statutory obligations
Data Security and Retention
We will take reasonable steps to protect Personal Information from misuse, loss and from unauthorised access, modification or disclosure. However, you should be aware that no data transmission over the Internet can be guaranteed as completely secure.
We typically retain data for as long as we are providing Services to you and for a period of up to 6 years after we stop providing products or Services to you.
Access and Correction
You may request access to, or correction of, any Personal Information about you that we hold. We may request you to verify your identity before processing any such request. No fee applies to making a request for access or to update your Personal Information.
Contact Us
If you have any queries about this Privacy Policy, wish to request access or correct Personal Information, or have a complaint in relation to a breach of the Australian Privacy Principles, please contact our Privacy Officer:
Privacy Officer
Level 10, 30 Collins St, Melbourne VIC 3000